Bob: I’m in the office, best way to get me is IM
Alice: you are not on sametime
Bob: No, why would I be on a proprietary IM network which locks me into chatting to people on that network only
Reminds me of early AOL and CompuServe (RIP), why do we still have large ‘walled garden’ IM networks?
why do we still have large ‘walled garden’ IM networks?
One major reasons is security, compliance archiving is another and also control.
AOL, Yahoo, MSN could all decide to turn off their systems tomorrow, you have no recourse, you’re using a free service with no service level agreements.
Do you want your corporate chats going across unencrypted data channels?
Sametime and Microsoft OCS come to that, both offer options for companies to connect their internal users with outside services such as AOL, Yahoo, Jabber and MSN, so while there are “walls”, there are also gates.
Exactly, and it’s those gates that we have now pulled into our archiving system at Cleartext so that companies can comply with archiving and e-discovery requirements.