Why would Skype have this policy?
Your credit balance has expired
Unfortunately, your Skype Credit balance has expired due to 180 days inactivity on your account. We sent you three reminder emails, but as we explained, this now means the balance you had in your account has been cleared.
Below is the Skype Credit expiry policy, detailing why your balance expired.
What are the rules for Skype Credit expiry?
1. Skype Credit expires 180 days after your last credit purchase or action that used credit, for example, calling a phone or sending an SMS message.
2. Each purchase, call or SMS message resets the expiry time to 180 days.
3. You will receive reminder emails 30 days, 7 days and 72 hours before your credit expires.
Talk soon,
The people at Skype
- Obviously not as my credit has been ’stolen’.
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